This site has limited support for your browser. We recommend switching to Edge, Chrome, Safari, or Firefox.

🎅Christmas is Coming🎄 Shop 🎁 now to avoid delays

🔥Bundle & Save More info

Shipping & Delivery

shipping and delivery

PRODUCTION & DELIVERY TIME

Our designs are made to order especially for you! No mass produced jewellery here, your special, personalised piece will be crafted in our in house production workshop. Your jewellery will go into production once full payment is received and cleared, and if you have ordered the design layout, once the layout is approved, as each piece is made to order. We will keep you updated along the way via email or messenger to advise the progress of your order.

For silver, gold and rose gold pieces with inscriptions, your personalised designs will be dispatched to you in 7 business days after ordering.

If your piece is custom cut – such as a Personalised Name Necklace or Bracelet, Personalised Endless Single/Double Infinity Bangle, or custom design, please allow an additional 2-3 weeks for the production of your jewellery design.

Non personalised designs, Enca Skincare products or gift cards, if ordered on their own, are sent within 48 hours of order confirmation.

Please add the delivery time for an estimate of when you will receive your order, and keep in mind that this estimate is also impacted by your selected method of shipping, and does not account for delays caused by shipping service disruptions and/or weather delays.

Christmas Delivery Cut Off Dates

Custom Cut Designs: CLOSED 16 Nov for AU & NZ | 9 Nov for ALL Other Countries

Inscribed Designs: 7 Dec for AU & NZ  30 Nov for ALL Other Countries

Non-personalised (Ready Made In Stock) & Enca Skincare Products: 14 Dec for AU & NZ  7 Dec for ALL Other Countries

Approximate dispatch times

Enca Skincare Products

48 hours

 

Silver

Rose Gold

Gold

Personalised with inscription

7 Business Days

Custom cut jewellery ie name necklace

2-4 wks

3-5 wks

3-5 wks

Non-Personalised (Ready Made In Stock)

48 hours

If you have ordered more than one personalised jewellery design or product, these will all be sent together, so please allow for the dispatch time of the piece with the longest dispatch. In some cases, inscribed designs maybe be sent ahead of time in a separate package to avoid delays, this will be indicated in your package with a "sent ahead card".

During peak times – such as Christmas and Mother’s Day, it is possible for dispatch to take slightly longer than our usual times, but we will advise this on our website and social media if that is the case.

DO YOU NEED YOUR PERSONALISED JEWELLERY ORDER URGENTLY?

WE ARE HERE TO HELP MAKE THAT SPECIAL MOMENT HAPPEN!

SOME OF OUR DESIGNS ARE AVAILABLE FOR EXTRA FAST 2-4 DAY dispatch FOR A SMALL EXTRA FEE.

CONTACT US HERE TO TELL US WHAT YOU NEED

FREE SHIPPING IN AUSTRALIA

Your order is shipped FREE when its is $99+. If your order is less than $99, the shipping cost is $9. If you would like your order split and sent to multiple addresses, the cost will be $9 per address.

All orders will be shipped via regular post with tracking. We will advise when the order leaves our Sydney office, please allow 3-7 business days from that day for Australia post to deliver your Belle Fever order.

If you need it earlier, you can opt for Express Post Australia wide for guaranteed next day delivery after it is dispatched from our Sydney office (please check austpost.com.au to confirm your postcode is within the express post network). Express Post costs $12.

Pick up from our Sydney office is available subject to prior arrangement only

INTERNATIONAL CUSTOMERS

International shipping is via EMS unless stated below. dispatch times are generally 7-14 business days from when the order leaves our Sydney office.

USA orders are sent via USPS – FREE shipping for over $99, $9AUD for orders under $99

NZ orders are sent via NZ Post - FREE shipping for over $99, $9AUD for orders under $99

UK and Canada – free shipping for over $99, $10 AUD for orders under $99 

All other countries are $19 shipping.

Shipping Rates

  SPEND TYPE DAYS PRICE
> $99 Standard Shipping 3-7 FREE
< $99 Standard Shipping 3-7 $9
  Express Shipping 1 $12
   > $99 International Shipping 7-14 FREE
  < $99 NZ Post / USPS 7-14 $9
  < $99 UK & Canada 7-14 $10
< $99 International Shipping 7-14 $19

*Days are calculated based on the date of dispatch. Above prices are in AUD. Express shipping duration is for metro areas only

Please note: Electronic gift cards are sent free worldwide.

*Postage options are estimated postage times are provided by Australia post and do not include the time to create your design/s

*Free International Shipping is available to Australia, UK, USA, Canada and New Zealand.

*Due to the number of packages we send out every week, each package is not scanned in by Australia Post over the counter. As a result of this the tracking details may show up as "no events" and have no update until scanned by Australia Post when it arrives at the sorting or delivery centre. If you have concerns and there is no update 3-4 days after you have been informed by us that your package has been shipped, please feel free to contact us or Australia Post directly and we will assist in helping you get an update from Australia Post.