365 DAY WARRANTY INFORMATION
From when you design your personalised jewellery piece, until the time you receive it, our service to you does not stop there. We have a 365 day warranty that covers production defects and workmanship. Please be advised that the warranty will become void if the piece has been subjected to misuse or altered by any other person not a part of the Belle Fever production team.
Our Quality Assurance team inspects and every piece before it is packed and sent, however, in the rare instance that your piece has a defect, please contact us via email, messenger or phone (02) 8211-0228, so that we can assist you in getting your piece repaired. When contacting us, please have your order number or email address that you placed the order with ready.
- The customer is responsible for postage costs associated involving the warranty repair
- Upon inspection, we have the right to void the warranty if we find any signs of misuse, modification, or damage that is beyond regular use as determined by our production team
- Belle Fever is not responsible for lost or stolen pieces
15,291 Customer Reviews
I bought this customised locket for my daughter's upcoming 16th birthday as a keepsake we can add to over the years. She's worked hard to maintain her high grades at school this year, so I also got her the gorgeous butterfly earrings and an infinity bracelet as a little extra to show her how proud we are ❤. The quality of the jewellery is absolutely top level, I couldn't be happier with it! So much so, that I have been showing everyone and directing them to the bellefever website. I had reservations about ordering jewellery online, but as soon as I opened the parcel, I was in love! The workmanship is second to none! Thank you Belle Fever x I can't wait to give this to my daughter next week.
Written by Alicia S.
I was very impressed with the quality of the keyrings I ordered and they looked great in the gift box I bought at checkout. I have to admit that I found this company through an Instagram ad, and immediately after purchasing 2 keyrings as gifts for my kids to give their grandparents for Christmas I was suddenly very nervous that I’d just given my credit card to a fake company and would never receive what I’d ordered. But I’m pleased to say this company is not only legit, but sell beautiful quality products with excellent customer service (through Facebook Messenger). Grandparents loved their gifts, so 5 stars!
Written by Christine C.
This was my first time ordering from Belle Fever and my overall experience was great! I ordered the Custom Photo Dog Tag Necklace for my Dad and he absolutely loved it! packaging looked great too. I would definitely recommend Belle Fever to anyone.
Written by Hannah P.
Absolutely awesome. I didnt expect a lot I am generally a bit hesitant to buy jewelry online but I already have my eye on another piece from bellefever. 16yo son absolutely loved his personalized bracelet and wears it often...great delivery and communication as well. Highly recommend.
Written by Kiana P.
It’s beautiful! I was worried about how it would look as I hadn’t seen one of your name necklaces in person, but I couldn’t be happy with it.
Written by Kym P.
My son loves this. I was a little sceptical with how the quality was going to be because of the price and there was no need. Amazing quality
Written by Colleen D.