365 Day Warranty
365 DAY WARRANTY INFORMATION
From when you design your personalised jewellery piece, until the time you receive it, our service to you does not stop there. We have a 365 day warranty that covers production defects and workmanship. Please be advised that the warranty will become void if the piece has been subjected to misuse or altered by any other person not a part of the Belle Fever production team.
Our Quality Assurance team inspects and every piece before it is packed and sent, however, in the rare instance that your piece has a defect, please contact us via email, messenger or phone +61 2 8211 0228, so that we can assist you in getting your piece repaired. When contacting us, please have your order number or email address that you placed the order with ready.
- The customer is responsible for postage costs associated involving the warranty repair
- Upon inspection, we have the right to void the warranty if we find any signs of misuse, modification, or damage that is beyond regular use as determined by our production team
- Belle Fever is not responsible for lost or stolen pieces
Bella Fever were so helpful with my enquiry, I ended up getting my kids one each as well to have their pop close by. Excellent product and well worth it. Totally recommend them
Thankyou so much Belle Fever. My uncle absolutely loved the necklace. Will definitely be buying more jewellery from you.
I have purchased a few products now and they are amazing quality and beautiful details. I am so impressed with my items I would highly recommend Bella Fever
I bought a name necklace for my daughters birthday. It is beautiful and my daughter loves it. Great company to deal with and great communication. Thankyou
Beautiful. Perfect for style and perfect for my granddaughters. Love them. Thankyou
I was over the moon with the necklaces the price the quality and speed of delivery was excellent thank you belle fever
Absolutely love my daughters name necklace. She loves it .
Absolutely stunning 😍. Couldn’t be happier
Thankyou very much ❤️
I bought two infinity name necklaces for my nieces. They absolutely love it and wear them everywhere. My other niece has also requested one and I’ve put in an order for myself.
Awesome bracelet my daughter-in-law is going to love it 😀 thank you for your amazing jewelry ❤
Lovely gift, and very good service, thank you
Absolutely love love love the items I purchased
Love these bracelets. Used the buy one get one free option to get bracelets for all my sons and grandchildren on with charms engraved in memory of my husband, Father and Pop. Belle Fever made the process very easy. Highly recommend this company.
The mini personalised urn is beautiful. The picture looks exactly like the photo. Customer Service were great to deal with.